Is it safe to buy my gown online?
Yes, it's safe enough. We are authorized to be genuine products.
How long should I order in advance?
Delivery time may vary from country to country. It costs about 25 business days for us to make it and 3-8 days to ship it to you, please make an order about one month before.
In what sizes are your gowns available?
All of our dresses are custom made by our professional dressmaker. It’s Custom Size For Free! You may measure them as the size chat on our site. Most of our gowns are available in sizes 0-28. However, certain styles do have a limited size range. Please contact us for details.
How do I know which size is best for me?
Each company has a unique sizing guide with measuring instructions that include bust, waist, and hips. It is suggested that you take into consideration the type of fabric and style of the dress, as this also influences sizing. If you are still unsure after viewing a size chart for your dress, please contact us via live chat.
How do I find out what size a particular style is available in?
We have different size charts for Bridal/Bridesmaids, junior maids and flower girl collections. We have posted the size charts on the website for your reference.
Do your dresses come in colors other than what is pictured?
Yes! All of our dresses are available in additional colors. Please refer to the product descriptions for details. Some colors offered will depend upon the fabric and trim. Please check our color chart, thanks.
Is the color of the picture display the same color as the dress?
Not always. Your monitor and color correction utilities may change the colors. Different brands, lighting in the room, and other variables can also make your eyes receiving different color information. Do not use pictures and magazines as color swatches since different brands of ink on different types of paper may have different feel. Ask the store to show you sample swatches and allow for slight dye-lot difference.
How do I place my order in this website?
You can view the catalog in our website. If you find anything you want to buy just take it to shopping cart and then go check out.
What should I do if I couldn't find the items I want on the website?
If you can't find the item on our website by using keyword search, you could try the category and advanced search. Also, you can send an inquiry to fastsupport@mail.weddingdressale.net or contact our Live Chat, All of us will be glad to help you locate the item you are looking for.
Which payment method can I chose?
Pay with paypal
• With paypal, you can send payment quickly and securely online.
• Through paypal, you can trace the status of your payment using PayPal account.
Pay with Credit Card
Pay with Western Union
What is processing time?
The processing time is the time for us to prepare the items for shipment. Start from when we get the payment for the order to when we ship the merchandise out.
In addition, there are different processing times for different items depending on product category and volume. You can check the shipping details on the page Shipping & Returns.